Vievo and a call recorder.
A call recorder keeps what was said on your calls. Vievo tells you what to do next on each deal, from your HubSpot record and a library of rules drawn from top-1% reps. They do different jobs and can sit side by side.
How do Vievo and a call recorder differ?
This page describes call recorders as a kind of tool, not any one product. The recorder column says only what makes a tool a call recorder, and says where products differ.
| Fact | Vievo | A call recorder |
|---|---|---|
| What it reads | Your HubSpot deals, companies, contacts and owners, with their meetings, notes, tasks and logged one-to-one sales email. Calls and their transcripts too, once you turn on call transcript coaching in Settings. | Your calls. It records the audio, or the video, and makes a transcript of what was said. |
| What it gives you | The next move on each open deal, with its steps and a message for you to send, and which accounts to work next to build pipeline. | A recording and a transcript of each call to go back to. What else it adds varies by product. |
| When it helps | Before and between your calls, on every open deal. During a call, Vievo Live, in early access, shows one card when the buyer pushes back. | After a call, when you need what was said. |
| What it keeps from a call | Vievo Live keeps no audio. It turns the call into text as it goes, and the transcript goes to your call review. | The recording and its transcript. How long it keeps them varies by product. |
| What it needs to set up | A Vievo account with HubSpot connected. To connect, you need to be a HubSpot Super Admin or have App Marketplace Access. If you don't, HubSpot asks your admin to approve Vievo first. | Varies by product. |
| What it costs | Nothing while Vievo is in early access. The audit and everything else that is out today are free. For a team, talk to us. | Varies by product. |
When is a call recorder enough?
A call recorder is enough when what you need is the call itself: a record to search, a quote to check, a moment to share with your manager.
Vievo keeps no recording, so Vievo does not replace one.
What does Vievo add to a call recorder?
Vievo adds the next move on every deal, including the deals with no recent call.
Vievo works from your whole HubSpot record (emails, meetings, notes and tasks as well as calls) and from a library of rules drawn from top-1% reps.
On the call itself, Vievo Live, in early access, listens on your computer and shows one card when the buyer pushes back, on a panel only you can see. No bot joins the meeting. See Vievo Live.
Can I use Vievo and a call recorder together?
Yes. If your recorder logs calls in HubSpot, Vievo reads them with the deal's other activity once you turn on call transcript coaching in Settings, so a play can draw on what the customer said.
Where do these facts come from?
The recorder column describes a kind of tool, not a product, so it cites none. Vievo's facts are what Vievo does today for every account.
Sources
- Vievo, HubSpot setup guide What Vievo reads in HubSpot, and how to disconnect it.
- Vievo, Use Vievo in Claude or ChatGPT What the Vievo connector reads and saves.
See what Vievo would say about your deals.
The free audit reads your open deals in HubSpot and shows what is stalling, with up to three deals worth saving.
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